Terms

Rifkin Bag Products – Custom Manufactured Specialty Bags
Quantity pricing applies to identical products (same size, fabric, color, etc) with identical imprinting or embroidery.

Every effort will be made to ship the exact quantity of a printed order. Standard industry practice for printed products, however, provides a manufacturing allowance of ± 3% of the quantity ordered. It is our policy to ship and invoice all finished products to the customer. (Not applicable to some imprinted products–contact your Rifkin representative or our Customer Service Department for further details.)

Rifkin Stock Bags

We maintain an inventory of only those specific styles, sizes, fabrics and colors listed under the stock bag heading. All other bags are custom-manufactured to order and may not be returned. When Stock Bags are returned, a 15% re-stocking charge applies.

Rifkin Non-Bag Products

You must be completely satisfied with the items purchased, or we will exchange the item, refund the purchase price or credit your account, as you wish. This policy applies provided the merchandise is returned within 30 days of receipt in re-sale condition.

We have noted on the product pages if a re-stocking charge applies when a Non-Bag Product is returned.

Please note that any merchandise made to special order, and those items which are printed or engraved to your specifications are exempt from this guarantee.

Return Policy Applies to Non-Bag Products

If you need to return an item, please contact our representative in your area or send a letter including detailed reasons for the return as well as the name of the customer service representative you spoke with who authorized the return. Be sure to also include your contact information so that we can better serve you. Or simply contact our Customer Service Department at 800-458-7300 for assistance.

Return merchandise should be shipped to A. Rifkin Co., 1400 Sans Souci Parkway, Wilkes-Barre, PA 18706. Return authorization required.

REPAIR SERVICE

We offer a repair service for our security bags which contain an Arcolock-7® or Keyless Security™ closure. Bags are evaluated when we receive them to determine the cost of repair. Please note that our minimum repair charge is $35 and if the cost exceeds half the price of a replacement bag, the bag does not qualify for repair service. In these cases, you will be notified by Customer Service regarding your options.
Please contact our Customer Service Department for information about how to obtain a repair estimate. Freight charges are the responsibility of the customer.

Change Notice

All prices and specifications in this catalog are subject to change without notice. All orders are subject to the approval of Rifkin and are not binding until accepted by Rifkin. Rifkin reserves the right to refuse any order at any time. All orders are subject to availability of materials and component parts and Rifkin shall not be liable for inability to ship any order(s) due to material or parts shortages.

OUR GUARANTEE

We are dedicated to providing you, our customers, with high quality products. We guarantee that the materials and workmanship used for each of our products will be of excellent quality and that they will serve to the satisfaction of our customers.